Building Relationships is in our DNA
We don’t just build spaces – we build relationships. As one of our core values, and a stated Mosaic Action that our Team members consciously model on a daily basis, building relationships guides us in creating the expert and focused company we are today.
We build relationships and trust to create a shared vision with our clients, our trade partners and a strong culture and work environment for our office Team.
Our clients know that when they hire Mosaic, we take extreme ownership of all project details. They work with us again and again, and make referrals because of the quality of work we provide, the respect we show, and the trust they experience. Our clients know they can rely on us 100% and can count on us as a resource and consultant long after project completion.
Taking the time to foster relationships also empowers us to address the challenges inherent within our industry. After all, having a strong bond helps us proceed through tough situations together—and come out stronger on the other side. For example, there have been challenges obtaining many different materials for our projects due to the global pandemic and supply chain disruption. The strength of our relationships helps us source other product options to keep the projects moving forward.
“When you trust who you are working with, you can rely on each other to get the job done,” says one Mosaic Team member. “It leads to a smoother overall process when all stakeholders are being upfront and honest, and putting in their best effort.”
As we have expanded rapidly over the past few years, we’ve become even more conscious of building relationships within our Team. We enjoy getting together for our bi-monthly board meetings, sharing experiences and ideas, brainstorming, reflecting, and connecting as a Team. We also start many days with a morning email titled, “The Morning Boost,” a carefully curated, thoughtful quote to get us going each day.
If you would like to become our next Team member sharing your knowledge and celebrating with us, email us at email@example.com. We look forward to connecting with you!
Living our values: (Mosaic) Actions speak louder than words
From vision to reality, the transformation of a space is unique to every location, and every design-build client. To guide our clients through this transition, we rally around our shared Mosaic Actions.
We believe that everyone should enjoy the spaces where they work and live and strive to create living and working environments that align with our clients’ wants and needs. Through our consultative approach, we focus on learning about their plans for the space with the goal of making their vision into a reality.
“The Mosaic Actions are part of our culture and our DNA,” said Ira Singer, Co-Founder of Mosaic Construction. “The Mosaic Actions stand as a flagpole for our Team to rally around. When our Team is focused on the Mosaic Actions, our workflow has a more successful outcome and our client relations and trade partnerships are positively impacted.”
As a rapidly expanding national, award-winning, construction and renovation firm specializing in commercial, multifamily, residential and cannabis design-build, we care deeply about our Team members and making our company a great place to work. We’re a tight-knit entrepreneurial Team that not only delivers uncompromising customer service, but encourages collaboration, mentoring, professional development and a sense of community every single day.
Our Values and Mosaic Actions
From our people to our projects, we are dedicated to providing a positive environment and exceptional experience for our Team of driven, relationship-focused professionals looking to make a positive impact in the exciting world of construction. We also understand the importance of giving back to our community, supporting one another and delivering excellent work to our clients, it’s in our Mosaic DNA.
How do we make this a reality? We continually model, educate and mentor our ‘Mosaic Actions’ which include:
- Anticipate Needs
- Communicate the Story
- Do It the Right Way
- Contribute to a Positive Environment
- Close the Loop
- Build Relationships
These actions are how we live our shared values and ethics. They guide how we conduct business and help to create an elevated experience for our clients and our Teams. It’s how ‘It All Comes Together.’
If it sounds like these are actions that align with your values and ethics, you may be a good fit for our Team. We’re always looking for talented individuals to join us and contribute to our positive work environment. If you’d like to be our next Team member and share your knowledge with us, email us at firstname.lastname@example.org. We look forward to connecting with you!
Mosaic’s cohesive Team starts here: building relationships and learning from one another
Building relationships is one of Mosaic’s core values that our Team members model consciously. As we have expanded rapidly over the past few years, we have become even more deliberate in building relationships within our Team. One of the vehicles we use to build and foster relationships is our bi-monthly board meetings. They are a touchpoint for sharing experiences, reflection, ideation and of course, connection.
As recently as three years ago, Mosaic’s Team used to meet in our 10-person Conference Room. Today, with Team members throughout the country, and a roster of more than 25 people, we have become more intentional around building relationships with one another and sharing best practices. Now, when the company gets together, we typically gather over Zoom—and our agenda continues to focus on the actions that hold us together, including building relationships and our other Mosaic Actions.
Building strong relationships benefits both our clients and our Team members. To ensure our Team benefits from the experience of our peers, in our bi-monthly board meetings, we share procedures and priorities, and creative solutions from the field. In these meetings, we communicate the story of our successes—and analyze the places where we can improve. We anticipate needs, close loops, and bring it all together for our clients and our Team members. As their trusted design-build partner, we often accompany clients to zoning or permitting meetings, even when out of state, so all questions and concerns can be answered and explained. We are involved early in the site selection process and will attend site walk-throughs with clients while they are considering an asset location, or in the due diligence phase to provide expertise and added value to their decision making.
If you would like to be our next Team member sharing your knowledge and celebrating with us, email us at email@example.com. We look forward to connecting with you!
Stipulated Sum Agreements Make Us the Right Builder for You
Our goal as a design-build firm is to create value for our clients through outstanding service-delivery and building trusted relationships. One of the many ways we achieve our goal is how we structure our contracts. Our clients want to know what they’re paying for, and we are able to clearly spell that out by providing stipulated sum agreements.
What is a Stipulated Sum?
Also referred to as a lump sum contract, a stipulated sum requires a builder to agree to provide specified services for a fixed price based on labor and material costs. The builder is responsible for executing the job properly and will provide its own means and methods to complete the project. Specifically, we use stipulated sum agreements with our multifamily and commercial projects, and they allow us to better define the scope and schedule of projects.
“We have always been client-centric, and what that means is that we want our clients to look at us as their design-build partners. The way we have been set up from inception has lent itself to that type of relationship.”
– Andy Poticha
Why We Use Stipulated Sums
Cannabis Facility Construction uses stipulated sums so that our clients know what they’re getting, and we know exactly what we need to deliver. Our contracts are predictable and easy to manage and benefit our clients in the following ways:
No Hidden Fees
One of Cannabis Facility Construction’s key differentiators is that we never stick our clients with hidden fees, compared to cost-plus-fixed-fee and other contracts. “We don’t charge, as most architects and most contractors do, a percentage of construction,” said Andy Poticha, Principal of Cannabis Facility Construction, on the Cannabis Legalization News podcast. “You have no incentive to finish a job on time and you have every incentive to make it cost more money. We said if we’re truly going to be partners with our clients, we need to have some skin in the game. We’re going to be offering them our process and our intellectual property, and we’re going to say that the project’s going to take this long, and our fee is going to be a stipulated sum based on how long that’s going to take.”
Our clients value the predictability of stipulated sum agreements, especially since they reduce risk and give them more confidence. With an agreed upon sum in place, our clients are not liable for any cost overruns. “It doesn’t matter to us if the project is $6,000, $600,000, $60 Million, or $600 million,” added Poticha. “If it takes six months to do, our fees are going to be the same. Our clients understand that we have an incentive to finish it in the time that we’ve agreed to. But just as importantly, we have the incentive to make sure that our client is getting the most bang for their buck without us having the incentive of trying to sell them something more.”
We find that stipulated sum arrangements foster a greater degree of collaboration between Cannabis Facility Construction and our clients. We are able to execute tight project management and more efficient communication to ensure that both parties are adhering to the scope of work. “We are very different in our approach to how we look at our clients,” said Poticha. “We have always been client-centric, and what that means is that we want our clients to look at us as their design-build partners. The way we have been set up from inception has lent itself to that type of relationship.”
The design-build methodology supports our goal because it allows us to streamline the construction process, which ultimately benefits our clients and our management team. “We look at every project not as a one-time project, how much money can we make, finish it, and go on to the next project,” added Poticha. “We’re offering our client this partnership so that they can go on and do what they do best, while we do what we do best.”