Month: February 2023
It All Comes Together
At Mosaic, our overarching goal is to make our clients’ visions a reality by creating custom-built living and working environments they will love. We want the journey to fuel their ambitions, with a seamless, integrated approach they can trust will deliver on all counts.
From design, to construction, and final completion, we combine many facets into every project to create one efficient working machine that ensures a project is completed flawlessly. It’s all part of our model: to bring rich talent and diverse experience in every facet of design/build construction, integrated under one process-driven enterprise. When we begin our projects, it is imperative that our whole Team is introduced and every person’s role is explained and examined so you know when someone is reaching out, they are doing so with an invested goal of success for the client and their project.
“All the Mosaic Actions are critical components of our success,” says one Mosaic leader.
Does our culture of commitment sound like a good fit for you? If you’d like to be our next Team member, drop us a line at email@example.com.
Close the Loop
The best leaders are those who follow through. At Mosaic, we live by an unwavering commitment to finish what we start, and always close the loop on action items. Our Team is intentionally comprised of people with multiple talents and backgrounds. One thing we all have in common is our focus on client satisfaction when clicking that “complete” box or crossing off an item on our to-do list. And, we bring that drive to our clients. We follow up. We don’t miss details. We go the extra mile to ensure no open items exist, and no tasks are left undone.
“Closing the loop is one of the most impactful Mosaic Actions,” says one Mosaic leader. “We take responsibility to make sure that all tasks are completed and agreements are met.”
We’re always looking for action-oriented professionals to join our growing Team. If you’re interested in learning more, reach out to us at firstname.lastname@example.org.
Contributing to a Positive Environment
At Mosaic, we know we’re better, together. When rowing in the same direction, projects run more smoothly, challenges are more easily overcome, and expectations more clearly set and surpassed. A positive attitude isn’t optional on this Team, it’s in our DNA.
By cultivating a positive environment, where everyone feels welcome and supported, we achieve a happier, more engaged workforce—who in turn pay it forward to enhance the overall experience for our clients as well.
More than a lofty ideal, creating positivity is a daily practice at Mosaic. From bringing enthusiasm to a challenging task, to showing interest in the lives of our Team, clients and trade partners, we continually focus on setting up a positive environment which increases collaboration and partnerships to achieve our goals. We award a ‘Trade of the Month’ each month that recognizes and rewards a trade partner for going above and beyond on one of our projects, and bond with the companies that are responsible for the successful completion of the project. By creating positive experiences for our trade and vendor partners, our clients reap the benefits.
“Another way we ensure success is with our positive outlook,” says one Mosaic construction professional. “We’ve been there before and approach difficult situations with calm leadership; our clients sense this and are then at ease too. We address challenges with firm conviction and endless resolve to mitigate any issues that may arise, all while maintaining a productive project experience.”
Would you like to share your enthusiasm and skills in our positive work environment? Email us at email@example.com to explore the possibility.
Do It the Right Way
The Mosaic Team is unwavering in our commitment to excellence, bar none. We do things “the right way” using our experience to drive consistency, quality and efficiency in every facet of our work. It means being prepared and adhering to proven processes to eliminate mistakes and stick to timelines; it means always working with integrity as we deliver on client needs.
We hire for this fierce work ethic, which helps us win client praise and loyalty. We do right by our clients’ projects time and time again, using a well thought out plan, effective expectation-setting, and clear and consistent communications throughout our relationship.
“Our commitment to doing things the right way sets us apart in the field for a few reasons,” says one Mosaic Team member. “We focus on getting it right the first time, which saves our clients both money and time, and being consistent in this approach builds integrity and trust.”
Does our integrity-oriented work ethic sound like a good fit for yours? Connect with us at firstname.lastname@example.org to discuss the potential.
Communicate the Story
Telling a great design-build brand story comes easy—when you have a rich history, strong culture, and extensive client recommendations.
We know that compelling narratives are important to align project leaders and ensure we always bring the collective best work from our Team. Across all project types, our Team of highly skilled, design-build professionals know why they’re here and how they fit in. And they’re proud to do both, thanks in part to our compelling brand story.
We also know that differentiating ourselves in the industry adds credibility and inspires client confidence in our work. Communicating the story gives them a transparent view into who we are as Team members, and allows us to develop relationships—not just initiate transactions. We believe that transparency throughout the design and construction process is paramount to a successful outcome. By communicating openly, honestly and on a timely basis, we problem solve together and build trust with our clients and trade partners. We set realistic expectations regarding the project schedule, upcoming changes to the project impacting both cost and timing, and check in with our clients on a regular basis to ensure they are satisfied with the progress.
We have a rich history of being a referral-based company and our story gives clients a front-row view into how our past experiences helped us get where we are today. We intentionally deliver a better experience than our clients expect, and complete each project as if it was our own office, business, facility or home.
That brand promise is central to the story we share amongst ourselves, our clients and trade partners. It is not a pitch; it’s a way of letting our clients know we understand their needs and will help them articulate what they want to accomplish.
“Many of our clients are repeat customers,” says one Mosaic professional. “No matter how difficult the path, our clients know we do what we say and always make it right, and by working with us, they add to the chapters of a great book we’re helping to write, together.”
Interested in contributing your voice to our industry-celebrated story? Get in touch at email@example.com.
Being proactive and anticipating client needs keeps all parts moving like a well-oiled machine. Our attention to detail not only keeps budgets and schedules in check—it keeps client accolades rolling in, and Team pride rising.
As leaders in our field, it’s in our DNA to anticipate client needs and bring ambitious visions to life. By foreseeing potential obstacles, we limit surprises and ensure expectations are both met and exceeded.
This focus on anticipating needs means we are always thinking ahead, ready to equip clients with solutions for situations that haven’t even occurred, and questions that have not yet been asked. It also means we listen carefully to their vision and concerns throughout the process, ensuring continual understanding and ability to shape exceptional outcomes.
Delivering a successful project requires our project management and trade teams to leverage their past experience to keep a project moving forward and on track. By asking questions and thinking outside the box, we are able to anticipate situations that may have a cost impact, design change or schedule delay. For example, since our cannabis clients only have a certain amount of space to use to grow their product, we developed a tiered racking system for vertical grow opportunities that allows clients to double, triple and even quadruple their product output. By anticipating needs, we help our clients achieve their desired outcomes.
“Anticipating needs is critical for proper planning and allows for ample notice to trades and clients alike,” says one Mosaic Team member. “By doing this, we bring a heartening mix of confidence and attention to detail that satisfies trade partners, and inspires client trust.”
Are you interested in sharing your talents and knack for proactive solution-finding with our Team? Email us at firstname.lastname@example.org to discuss mutual opportunity.