Anticipate the Needs
It is our job to anticipate our clients’ needs and bring our collective vision to life. When we understand expectations, we are able to deliver on our promises and anticipate potential problems.
What does “Anticipate the Needs” mean to the Mosaic team members?
“It means being ready for the questions that come up, being prepared for the concerns that will arise, forming the solutions for the problems that haven’t happened, and asking the questions that need to be asked.”
“Anticipate The Needs means understanding who you are working with because every client is looking for something a little different. Once you are familiar with the individual’s wants, you can better prepare for project questions and challenges that may arise.”
“Anticipate The Needs means that we understand and set expectations for each step of the sales/production process with our prospects/clients. We are a proactive company focusing on staying a few steps ahead of our clients and trade partner’s needs. We are problem solvers, not order takers.”
“Based on our past experience, we are able to guide our clients toward making good decisions by presenting them with previous examples of successful outcomes.”
“We are able to see items that we can help improve before they become more expensive.”
“Think ahead, know people’s expectations.”
“Listening to our client’s needs and wants. Showing them you are on the same page gives them the confidence the job will get done how they imagined. Always following up.”